Frequently Asked Questions
Not all materials are possible, but many are! We can coordinate this with you and in some cases we can even make a better suggestion for your application; a material you had not thought of yourself.
Because of our experience, but also because of the experience of the engineers of the factory, we can think along about the most suitable material and also about the most suitable production process.
Our team can help you to further develop your product or make suggestions that can help you to come up with the best design for your product. For this, of course, we need input on the project at hand in order to give a good and appropriate advice.
To prepare a quotation we prefer to work with a complete specification of the desired product; a 2D drawing with dimensions and tolerances and a 3D drawing (STP. File). If there are specific wishes for the finish, the surface treatment or the packaging, we can also take these into account in the quotation.
Yes, before final mass production is initiated, we will make a sample for approval. This sample will be used as a reference/measure for the final production. This sample is available to you, (the customer), to us and to the factory in China.
We can have a physical sample sent to you. We can also show samples using photos and videos.
If the sample is not satisfactory, we will produce a new sample based on the desired specifications and comments; this will then be the sample that serves as the basis for the bulk production.
The production time depends on the production method and the schedule of the chosen factory. Typically, producing a mold and initial samples takes 30 ~ 40 days. Mass production often takes between 30 and 40 days. We will share the schedule with you in advance.
Yes, the moulds remain your property. We arrange for these to go into storage outside of production time so they are protected and there is no risk of anything happening to them.
Yes, regularly customers go with us to China to see how production runs or to see how the process is done prior to a production. We offer this opportunity. You are welcome to do so!
We place production with factories with whom we have a long-standing cooperation, they will not copy your product. We will do everything we can to protect your product. If desired, we will also sign an NDA for this.
No, all our partners in China are audited annually and child labor is not an issue. More importantly, our partners are professional factories that do not want to work with children.
We agree in advance and ensure that material certificates are present when ordering the requested material.
You can find the surface treatments through finishing techniques > surface treatments
Beforehand, in consultation with you, we draw up a QC form with all the points that we check. We do this during and after production. But determining in advance how to produce, with what machines and what material is just as important.
It can be done, but there are risks involved due to various factors. It can also go well with simple products, but certainly with more complex products there is a high risk of something going wrong. We know the factories and how to manage production. In addition, we can often reach better price agreements and there is an advantage in combined transport.
We guarantee the desired quality and ensure that any rejected copies are replaced or credited.
Transport and storage
When we send you an offer it includes delivery to 1 location in the Netherlands or Belgium. The offer is often based on sea freight. We will always specify this in our offer.
After the mass production is completed, the goods must be shipped to the Netherlands. In our offer we always assume the transport by sea freight. The transport time is then 5 ~ 6 weeks after completion of production.
After the mass production is completed, the goods must be shipped to the Netherlands. You can choose to ship the goods by rail at an additional cost. When the goods are shipped by rail freight the transport time is approximately 4 weeks after the completion of production.
You can also choose to send the goods by air freight at an additional cost. When the goods are sent by air freight, the transportation time is about 1 week after the completion of production.
No. Our offers are free house. This means that we take care of the logistics from the factory in China to the delivery address you provide. Therefore you do not have to think about customs clearance and remittance of any import duties.
Yes, all shipments from ChinaWorks are insured. So there is no need for you to worry.
Yes this is possible. We have a warehouse in Zwolle, where part of your production can be stored (temporarily) or for a longer period in consultation.